Marsello

Your new Marsello home page tracks your overall business, loyalty and member metrics from all orders synced from your Point-of-Sale and eCommerce integrations.

Omnichannel loyalty dashboard

Support and Onboarding for Your Success

Step-by-step guides to get you up and running on Marsello 

Getting started & onboarding

Make sure your automated marketing works perfectly with these recommended settings.

Marsello settings best practices

Import your customers from your previous marketing app into Marsello automatically once you connect your POS and/or eCommerce store.

Importing your customer database into Marsello

How to add Loyalty to your POS sales screen

Help your team confidently promote and manage your customer loyalty program.

Staff training: How to talk Loyalty

Personalize your store name and loyalty points label to creatively match your brand identity.

Customize your store name

Customers are more likely to open your emails from merchants they know. Update your details in Marsello.

Update your email sender details

Customize your loyalty program by giving your 'points' a unique label that is specific to your brand.

Update your 'points' label

Add a custom font to your automations, campaigns, forms & link in bio to match your store branding.

Using Custom Fonts

Curated list of the essentials to get you up and running with Marsello

Step by step guide to going live with Marsello

Import your customers (and their loyalty balances) from Lightspeed Loyalty into Marsello.

Guide to switching from Lightspeed Loyalty (Formerly Vend Loyalty)

Switching loyalty program platforms

Import your customer points balances from your previous marketing app into Marsello.

Switch to Marsello from another marketing platform

Migrating from Mailchimp to Marsello is easy. Install Marsello from the Shopify App Store and complete this checklist to get set up.

Switch from Mailchimp to Marsello for Shopify

Switching to Marsello

Switching email marketing platforms

App Status

Sign in

Find answers and get help from Intercom Support and Community Experts

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