Adding Loyalty to your Point of Sale (POS) software allows your staff to sign up new members and redeem rewards directly at the register — creating a seamless and rewarding experience for your customers.
Why add Loyalty to your POS sales screen?
Once Loyalty is added, your team can:
Enroll customers into your loyalty program at checkout
Instantly apply points and rewards to purchases
View customer loyalty status in real-time
👍 Good to know: Adding a customer works the same way as it always has through your POS — there’s no change to that process. What’s new is the ability for staff to apply points and redeem rewards during the sale.
Setup instructions by POS platform
Follow the guide below for your specific POS integration:
For Retail brands:
For Hospitality brands:
⚠️Important: You’ll need to complete this setup on each register device you use across your stores. The process is quick and only takes a few minutes per device.
POS integrations
Lightspeed Retail (X-Series)
Choose the guide that matches your setup:
Lightspeed Loyalty + Advanced Marketing POS prompts setup guide
For brands using the Lightspeed Loyalty & Advanced Marketing add on.Lightspeed iPad register iOS extension setup guide
For stores using iPads as registers.Lightspeed Desktop register: Chrome extension setup guide.
For stores using desktop computers as registers.
📝 Note: If your store uses a combination of desktops and iPads for registers, you’ll need to complete the setup steps in both guides for your registers, depending on the device.
Lightspeed Retail (R-Series)
Shopify POS
Cin7 Omni POS
Heartland Retail POS
No additional setup is required — once Heartland POS is connected to Marsello, Loyalty will automatically appear within the POS screen, ready for your staff to use.
Lightspeed Restaurant (O-Series)
Lightspeed Restaurant (K-Series)
Once setup is complete, your staff will be ready to enroll customers and apply loyalty rewards with ease.
Need help? Reach out to our support team anytime.