Install the Marsello iOS extension for Lightspeed Retail (X-Series) POS

This extension allows staff to view loyalty points and redeem rewards from the Lightspeed Retail (X-Series) POS Apple iPad sales screen

Updated this week

For Lightspeed Retail (X-Series) POS merchants
(Formerly known as Vend POS)

Easily add new customers in-store using your Lightspeed Retail (X-Series) POS sale screen on Apple iPad. This app extension creates seamless points earning for every purchase made by your in-store customers and empowers your staff to efficiently redeem customers' loyalty rewards or email discounts at checkout.

⚠️ Important: This iOS extension app experience is now a legacy process.
To enhance the experience for both staff and customers, contact the Marsello team to start using POS prompts to create an embedded and seamless solution.

Before you start

Ensure that the following installation has been completed:

  • Your POS sites are enabled under the Integrations page

  • You are using iPads with iOS 9.3 version or later

Install the Marsello Vend POS Extension on your iPad(s)

⚠️ Important: You have to install the Marsello iOS Extension App on every iPad you use to access the Lightspeed Retail (X-Series) POS in-store.

1. On your iPad, launch the App Store

2. In the App Store, search for Marsello, or click here to access the Marsello app.

3. Tap Get to install

Once installed, the Marsello Vend POS extension will now display on your iPad.

Marsello is now activated. The staff member can now access the customers' loyalty profile & available email discounts when processing sales in your Lightspeed Retail (X-Series) app ✨

⚠️ Important: The Marsello Vend POS App displays a log-in screen, however, once installed, the Marsello Vend POS app will automatically connect to your Lightspeed Retail (X-Series) POS account – so there's no need to log in. Everything is set up and ready-to-go.

Repeat the above steps for every iPad you use to process sales.

Access Marsello on the Lightspeed Retail (X-Series) POS sales screen

The Marsello Vend POS Extension aims to make it easier and faster to reward and engage with your customers at POS.

1. Open your Lightspeed Retail (X-Series) POS sales screen

2. Add the customer's products that they wish to purchase to the sale.

3. Add your customer to the sale by searching for them by name or email address

4. Tap on the Share icon in the top-right corner

5. Under the Share icon, tap Marsello for Vend / Lightspeed Retail (X-Series) POS

This will open the customer's loyalty profile. Here, you can view the loyalty points, reward(s), or email discount(s) they have available.

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