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Getting started & onboarding
Support and Onboarding for Your Success
Support and Onboarding for Your Success
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Experience a personalized onboarding journey with our dedicated one-to-one program. Collaborating closely with you, we delve into your business objectives to ensure you receive tailored training. Our aim is to help you swiftly realize a return on your investment, setting you up for triumph from the very start. For those who prefer premium onboarding, we're ready to handle the heavy lifting. Notably, retailers who opt for premium onboarding typically witness a remarkable 50X ROI on average.

Email Support:

Benefit from round-the-clock email support, available to both Marsello Pro Plan and Marsello Free users during the initial 30 days. Accessible directly within the app, click the Support icon at the bottom left of your Marsello account to engage with our help. The Marsello widget opens, offering access to contact options and essential help center guides that efficiently address your queries.

Live Chat:

Our live chat support operates 24/5, catering to Marsello Pro Plan and Marsello Free users in their first 30 days. Accessible via in-app support, the chat feature automatically updates when an agent becomes available. With a global team of support members, we're poised to address any questions you may have, providing you with the guidance you need.

At Marsello, we're committed to ensuring your success, offering comprehensive support and resources to elevate your experience.

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