Marsello

Learn more about how your customers sync into Marsello and how they can sign up to receive your marketing.

How do customers join my Marsello database?

Use the "Customer actions" button in your Marsello admin to help manually keep your customers' accounts up-to-date.

Manage your customer database by removing an individual or group of customers in bulk.

When a customer is removed from Marsello, they are not automatically added back upon their next shop. They can be manually re-added.

If a customer has multiple profiles, you can combine them into one profile in Marsello.

Manually adjust an individual or group of customers loyalty points balances.

A customer can be part of your loyalty program and/or your email marketing depending on their preferences.

Tags are labels you create to organize and manage customers. You can manually tag individual or group of customers to create custom segments

Export your entire customer database, a particular RFM customer segment or custom segment in a few simple steps.

Frequently asked questions around adding, managing and removing customers from your database.

Manage your customer database and individual customer profiles

Find answers and get help from Intercom Support and Community Experts

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