Marsello

Learn more about how your customers sync into Marsello and how they can sign up to receive your marketing.

How do customers join my Marsello database?

Use the "Customer actions" button in your Marsello admin to help manually keep your customers' accounts up-to-date.

How the Customer actions button works in your app admin

Manage your customer database by removing an individual or group of customers in bulk.

Removing a customer from my Marsello database

Manually re-add removed customers in Marsello so they can earn loyalty points and receive marketing emails again.

How do I re-add a removed customer in Marsello?

Merge customer profiles into one profile in Marsello to keep data, purchases, and rewards in one place.

How do I merge two customer profiles into one?

Manually adjust an individual or group of customers loyalty points balances.

Adjusting customers' loyalty points balances

Customers can join your loyalty program, email marketing, or both—depending on their preferences and how they choose to engage.

How do I check a customer’s marketing preferences in Marsello?

Organize and manage customers with tags. Manually tag individuals or groups to build custom segments.

How do I tag customers in Marsello?

Export customer database quickly with step-by-step guide.

How do I export my Marsello customer database?

Manage customers in Marsello by adding, editing, removing, importing, exporting, and fixing common database issues.

Customer Database: Common Questions

Export RFM segments from your customer database quickly with this step-by-step guide.

How do I export an RFM customer segment?

Export custom segments from your customer database in a few quick steps.

How do I export a custom segment?

Manage your customer database and individual customer profiles

All Customers

Create a custom design with text, images, and links

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App Status

Find answers and get help from Intercom Support and Community Experts

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