Loyalty

Q. Is there a Physical or Electronic Loyalty/Customer Card which it has the ability to do things such as add store credit or rewards that fall outside of the automatic ones in the programmed campaigns and customers can scan upon checkout?

A. Currently, there isn't a loyalty/customer card that the customers can scan. However, staff can manually add points to customers accounts through Marsello. To add the customer to the ticket on the Heartland, staff only need to grab the name, email, or mobile number.

Q. Is it possible to blacklist specific product categories from earning points through Heartland POS?

A. No, it isn't possible to blacklist specific product categories from earning points through Heartland POS.