Marsello

Step-by-step guide to connect Marsello and Heartland Retail POS

How do I connect Heartland Retail POS to Marsello?

Collect customer permission for email and SMS marketing in Heartland Retail POS to stay compliant with GDPR, TCPA, and CCPA..

How do customers subscribe to email and SMS marketing in Heartland Retail POS?

Set loyalty points to be earned or removed based on ticket payment status in Heartland Retail POS.

How are loyalty points automatically awarded in Heartland Retail POS?

Set when loyalty points are removed inHeartland Retail POS based on an order’s payment status.

How are loyalty points automatically removed for returned items in Heartland Retail POS?

Frequently asked questions about customer engagement with your Heartland POS store's loyalty program, data syncing, and more!

Heartland POS integration common questions

Heartland Retail POS

Add new customers in Heartland Retail POS and capture their marketing opt-in so they sync to your Marsello database.

How do I add a new customer to my Heartland Retail POS customer database?

Earn loyalty points in Heartland Retail POS by adding the customer to the sale. Points apply automatically when the sale is completed.

How do I award loyalty points for in-store purchases using Heartland Retail POS?

Redeem customer rewards from the sales screen to apply loyalty rewards or email discounts and finish the sale with the updated total.

How do I redeem customer rewards during an in-store sale using Heartland Retail POS?

Step-by-step guides to help staff easily process sign-ups, redemptions, and rewards in Heartland Retail POS.

Managing loyalty at POS: Staff training guides for Heartland Retail POS

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