✨ Percentage (%) off loyalty reward - A percentage (%) off discount that is a set amount off the customer's entire order.
🏷️ Product-specific % rewards are unlocked
on the Loyalty Accelerate plan.
% off product-specific rewards are available for the following integrations:
💳 POS | 🛒 eCommerce |
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⚠️Important: This reward type is recommended to be online only. If you want to have it available in-store as well, it requires strict staff training to split the sale into two sales if the member is making additional purchases. The reward should only be redeemed on a sale that only contains the relevant products.
How do I create a % off reward for a specific product?
1. In your Marsello admin, go to Loyalty > Points program > Redeeming and click Add Reward
2. This will open a popup form where you can add the details of your reward. Please complete the following:
Select type of reward: Click Percentage in the drop-down menu
Reward Title: Give your reward a title that lets your customers know which specific product is discounted
Points required to redeem: Set the number of points a customer needs to spend to redeem your reward
Discount amount: Enter the % discount amount
3. Under the Advanced options menu, go to Apply and click the checkbox Apply discount to specific products and/or collections. Select products from the products/collections drop-down menu. Then start typing in the name of the product that the reward refers to in the apply to these products field. The field will provide you with options so you can select the specific product.
📝 Note: You can select multiple products for the reward to apply to.
4. Still under the Advanced Options menu, go to Expiry, tiers and terms. Here you can enter the terms that you want your customers to abide by when using this reward. Here are some examples of terms to include with your loyalty rewards
5. Click Create. Your new reward will now show on the Rewards page of your loyalty widget and is ready for your customers to redeem.
📝 Note: When the stock of this product runs out, you'll need to remember to pause this reward.
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