✨ Percentage (%) off loyalty reward - A percentage (%) off discount that is a set amount off the customer's entire order.
🏷️ Percentage (%) off (spend threshold) rewards are unlocked
on the Loyalty Accelerate plan.
Percentage (%) off rewards are available for the following integrations:
💳 POS | 🛒 eCommerce |
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⚠️ Important:
This reward type is recommended to be online only. If you want to have it available in-store as well, it requires strict staff training to ensure the sale is over the spending threshold.
If you have a Shopify store, your reward can have either a spend threshold OR apply to a specific product/collection. If you add a product or collection to the "Apply to..." fields, you will no longer have the option to add a spend threshold.
How do I create a % off spend threshold reward?
1. In your Marsello admin, go to Loyalty > Points program > Redeeming and click Add Reward.
2. This will open a pop-up form where you can add the details of your reward. Please complete the following:
Select type of reward: Click Percentage in the drop-down menu
Reward Title: Give your reward a title that lets your customers know which specific product is discounted
Points required to redeem: Set the number of points a customer needs to spend to redeem your reward
Discount amount: Enter the % discount amount
3. Under the Advanced options menu, go to Limits Here you can add a minimum spend rule to your reward by selecting the checkbox "Minimum purchase required amount"
4. Also under the Advanced options menu, go to Expiry, tiers and terms. Here you can edit the rewards expiration date and add any terms you'd like you customers to abide to when using this reward (optional)
5. Click Create. Your new reward will now show on the Rewards page of your loyalty widget and is ready for your customers to redeem.
💡 Pro Tip: Make sure your reward title clearly states the value of the spend threshold to ensure your customers know the requirements of the reward, e.g. $50 off orders over $150. It's also a great idea to reiterate the spend threshold in your reward's terms.
How it works online - your customers' experience
Your customers redeem their discount code at checkout as they normally would; however, if the subtotal of their order does not meet the spend threshold, they'll get the message: "discount code isn’t valid for the items in your cart" and they won't be able to apply the discount until they increase their subtotal.
📝 Note: It's important that the title and the terms of your reward make it clear what the minimum spend is so that your customers understand how to redeem it.
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