Considering Canceling Your Account?
Let's Help You First!
We're here to provide you with the best possible experience, and we'd love the opportunity to help you before you make a decision. If there's anything specific that's not meeting your needs or if you're facing any challenges, please reach out to our dedicated support team. We're here to listen, address any concerns, and explore solutions together. Your satisfaction is our priority, and we're committed to ensuring your experience with us is a positive one. Get in touch with us and let's work together to find the best way forward.
How to cancel Marsello
⚠️ Important: Before canceling your Marsello account, it is recommended to export a copy of your Marsello customer database for your records.
1. From your app admin and go to Billing and select the subscription tab.
2. Scroll down to the question, "Can I Cancel Anytime" and open the drop-down button.
3. A form will pop up asking if you wish to confirm your cancelation. This form will also ask you to leave feedback about your cancellation. We are dedicated to improving our product and customer service, if you could please leave an honest reason, we'd really appreciate it.
4. Once the cancellation process is complete, your billing subscription will also be canceled automatically.
📝 Note: Please follow the same steps above if you are looking to cancel during your free trial. This process will cancel your trial as well as pending charges.
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