How do I edit a store-wide reward?

Edit a store-wide reward in Marsello to change or update its current settings, such as the reward title, terms or any of the advanced options. Store-wide rewards are available on all Marsello plans, and after you edit one, customers who claim it from now on get the new settings.

🏷️ Storewide loyalty rewards are available on all Marsello plans.

⚠️ Important:

When you edit a store-wide reward, any reward discount codes that customers have claimed and not yet redeemed are still active. Customers can still use their unique reward discount code. Each discount code is unique and can only be used once.
Rewards created before March 2019 can't be edited. To change an older reward, create a new reward instead.

In your Marsello app admin, go to Loyalty > Points program > Redeeming.
Click the reward title of the store-wide reward you'd like to update.
Under the reward details, click Edit on the right-hand side.
Update the store-wide reward settings you want to change. You can edit:

Reward title
Reward type
Discount amount

On the left, you can see your current reward settings so you can check your updates before you confirm.

[CHECK: alt text describing the reward settings you can edit and the current settings on the left]

⚠️ Important: If you update the store-wide reward settings, make sure the reward title reflects these changes.

Click Update to save your changes to the store-wide reward.

Your new reward settings are saved. Customers who claim this reward discount code from now on get the new reward settings.

[CHECK: alt text describing where to click Update]

Your customers' experience

After you update a store-wide reward, the next time a customer claims that reward, it's created behind the scenes using your updated settings. Customers claim and redeem the store-wide reward the same way as before.

📝 Note: When you edit a store-wide reward, any reward discount codes that customers have claimed and not yet redeemed are still active. Customers can still use their unique reward discount code. Each discount code is unique and can only be used once.