Rewards types available for the BigCommerce integration
Create product collection rewards in BigCommerce to promote specific products and inspire future customer purchases.
How to create a 'fixed value ($) off a product collection' reward in BigCommerce
1. In your Marsello admin, go to Loyalty > Points program > Redeeming and click Add Reward.
2. This will open a popup form where you can add the details of your reward. Please complete the following:
Select type of reward: Click Fixed discount amount in the drop-down menu
Reward Title: Give your reward a title that lets your customers know which specific product is discounted
Discount amount: Enter the discount amount
Points cost: Set the number of points a customer needs to spend to redeem your reward
Under Advanced options, go to Selected Categories (online only)
Tick the categories that the reward refers to.
📝 Note: You can select multiple categories for the reward to apply to.
Under Terms, enter the terms that you want your members to abide by when using this reward Here are some examples of terms to include with your loyalty rewards
3. Click Create. Your new reward will now show on the Rewards page of your loyalty widget and is ready for your customers to redeem.
How to create a % off a product collection reward in BigCommerce
1. In your Marsello admin, go to Loyalty > Points program > Redeeming and click Add Reward
2. This will open a popup form where you can add the details of your reward. Please complete the following:
Discount Type: Click Percentage in the drop-down
Reward Title: Give your reward a title that lets your customers know which specific product is discounted.
Points required to redeem: Set the number of points a customer needs to spend to redeem your reward
Discount amount: Enter the % discount amount
Under Advanced options, go to Selected Categories. Check off the categories you wish to include to redeem this reward:
Under Terms, enter the terms that you want your customers to abide by when using this reward. Here are some examples of terms to include with your loyalty rewards
3. Click Create. Your new reward will now show on the Rewards page of your loyalty widget and is ready for your customer to redeem.
Tips for Success
Get creative with reward titles. Add personality and variety to make rewards more enticing and spark customer interest.
Offer at least three rewards. A rewards ladder motivates customers to earn and spend more points, giving them flexibility and encouraging higher engagement.
Educate your staff. Make sure employees know the loyalty rewards so they can promote them at checkout — driving both customer retention and program sign-ups.
Test and learn. Experiment with different reward types and discounts to discover what your customers value most.
Set clear terms and conditions. Protect your store and ensure fair use by clearly outlining how and when rewards can be redeemed.
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