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How do I connect Lightspeed Retail (X-Series) POS to Marsello?

Step-by-step guide to connect Marsello and Lightspeed Retail (X-Series) POS

Updated today

For Lightspeed Retail (X-Series) POS users

Formerly known as Vend

By integrating your loyalty program with your Lightspeed Retail (X-Series) point-of-sale platform, you gain access to valuable insights into customer purchases, preferences, and behaviors. This empowers you to foster customer relationships and pinpoint valuable opportunities for targeted marketing to grow sales.

You can connect Lightspeed Retail (X-Series) POS to Marsello in two ways:

⚠️Important: To use Marsello on Lightspeed Retail (X-Series) POS, you will need to authorize the connection between Marsello and Lightspeed. This can be done in a few simple steps.


How do I connect Lightspeed Retail (X-Series) POS to Marsello during sign-up?

Getting started with Marsello is quick—connect your Lightspeed Retail (X-Series) POS during the sign-up process.

1. From Marsello's website, select the Start a free trial button.

2. Follow the prompts to enter your brand's details and click Continue.

Screenshot of Marsello’s sign-up process showing the option to start a free trial, followed by fields to enter brand details and continue setup with Lightspeed Retail (X-Series).

3. From the Connect a sales platform step, select Lightspeed Retail POS (X-Series).

On the ‘Connect a sales platform’ screen, the option for Lightspeed Retail POS (X-Series) is selected.

📝 Note: After clicking Continue, you will also be prompted to log in to your Lightspeed Retail (X-Series) POS account if you are not already logged in.

Message indicating that users will be prompted to log in to their Lightspeed Retail (X-Series) POS account if not already logged in.

4. Confirm the authorization of the connection between Marsello and Lightspeed Retail (X-Series) POS. Click Confirm.

5. This will form the connection between Lightspeed Retail (X-Series) POS and Marsello. Click Continue.

Authorization screen showing a prompt to confirm the connection between Marsello and Lightspeed Retail POS (X-Series), with a Confirm button to proceed.

6. Select the Marsello subscription that works best for your brand. Click Start free trial.

Subscription selection screen with Marsello plan options, highlighting the Start free trial button to begin.

Your orders and customers will now begin to sync through to your Marsello account 🎉

Lightspeed Retail (X-Series) POS will now display in your Marsello app admin under the Integrations page, including any POS and eCommerce sites listed on your Lightspeed account.

Confirmation message indicating that Lightspeed Retail (X-Series) POS is now connected to Marsello, with orders and customers syncing. The integration now appears on the Marsello Integrations page along with associated POS and eCommerce sites.

⚠️ Important: Please review your enabled Lightspeed site(s) and disable any sites that are not currently in use.


How do I connect Lightspeed Retail (X-Series) POS to Marsello from my Marsello dashboard?

If you didn’t connect your Lightspeed Retail (X-Series) POS during sign-up, you can still do so anytime from the Marsello dashboard. Follow the steps below to connect directly from your POS and eCommerce settings within Marsello.

1. From your Marsello dashboard, go to Settings > Connections > Sales platforms

2. Click Connect sales platform

Screenshot of the Marsello dashboard showing the path to connect a sales platform: Settings > Connections > Sales platforms, with the 'Connect sales platform' button highlighted

3. Next to Lightspeed Retail (X-Series) POS, click Connect

Screenshot showing the Lightspeed Retail (X-Series) POS option in Marsello with a 'Connect' button next to it.

📝 Note: After clicking Continue, you will also be prompted to log in to your Lightspeed Retail (X-Series) POS account if you are not already logged in.

Message indicating that users will be prompted to log in to their Lightspeed Retail (X-Series) POS account if not already logged in.

4. Confirm the authorization of the connection between Marsello and Lightspeed Retail (X-Series) POS. Click Confirm.

Screen prompting to confirm the authorization of the connection between Marsello and Lightspeed Retail POS (X-Series), with a Confirm button to continue.

This will form the connection between Lightspeed Retail (X-Series) POS and Marsello. Your orders and customers will now begin to sync through to your Marsello account 🎉

Lightspeed Retail (X-Series) POS will now display in your Marsello app admin under the Integrations page, including any POS and eCommerce sites listed on your Lightspeed account.

Confirmation message indicating that Lightspeed Retail (X-Series) POS is now connected to Marsello, with orders and customers syncing. The integration now appears on the Marsello Integrations page along with associated POS and eCommerce sites.

⚠️ Important: Please review your enabled Lightspeed site(s) and disable any sites that are not currently in use.


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