For Lightspeed Restaurant (K-Series) Merchants
Formerly known as iKentoo
This integration is currently in Beta 👾
If you're interested in joining the Beta, please let our support team know.
By integrating your loyalty program with your Lightspeed Restaurant (K-Series) point-of-sale platform(s) and eCommerce platform, you can capture data on customer purchases, preferences, and behavior. This enables you to foster customer relationships and pinpoint valuable opportunities for targeted marketing to grow sales.
How to Connect Lightspeed Restaurant (K-Series) POS
You can connect Lightspeed Restaurant K-Series to Marsello during the sign-up process or from the POS & eCommerce page within the Marsello admin
1. Next to Lightspeed Restaurant K-Series, click Connect from the signup process or from the POS and integrations page
During Signup process
On the Connect your sales platforms step, click on Lightspeed Restaurant K-Series
From the POS & integrations page
Click Connect sales channel
Next to Lightspeed Restaurant K-Series click Connect
You will then be directed to your Lightspeed Restaurant K-Series admin and a pop-up will open asking you to authorize the connection
📝 Note: You will be prompted to log in to your Lightspeed Restaurant K-Series account if you are not already logged in.
2. Ensure all toggles are ON, and then click Authorize
This will form a connection between Lightspeed Restaurant K-Series and Marsello.
Lightspeed Restaurant K-Series will now display in your Marsello app admin under the Integrations page.
Request access to order notifications
After the connection, you will see instructions on how to complete your Marsello connection.
Step 1: Contact the Lightspeed Restaurant K-Series support team to enable real-time order notifications for Marsello.
⚠️ Important: This step is crucial, without real-time order notifications, Marsello will be unable to sync orders or customers from your K-Series account.
1. Copy your unique real-time order notification URL
2. Contact the K-Series Support team via their support email or in-app chat.
In-app chat: Click on the chat icon in the bottom right-hand corner of your K-Series admin, create a conversation related to Integrations
Support email: [email protected]
Here's a template to send to their team, remember to paste in your unique real-time order notification URL:
📧 Email template for the Lightspeed Restaurant K-Series Support team:
Hi there,
I'm [NAME], from [BUSINESS NAME].
Please approve Marsello to receive real-time order notifications from my K-Series account.
Name of integration: Marsello x K-Series
Business Name: [Your business name]
Business ID: [Your K-Series business ID]
Business Location ID: [Your K-Series location ID]
Description of the request: Realtime Notifications Setup
'Conditions to be added':
> this.notificationType=='CLOSE'
> this.notificationType=='UPDATE'
> this.notificationType=='OPEN'
Realtime Notification URL: [Paste your unique real-time order notification URL]
Please let us know when this has been completed.
Thanks,
[NAME]
When the Lightspeed Restaurant K-Series Support team have completed this request, your orders and customers will begin to sync through to your Marsello account 🎉
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