For Lightspeed Retail (R-Series) Merchants
Formerly known as Lightspeed Retail
By integrating your loyalty program with your Lightspeed Retail (R-Series) point-of-sale platform and eCommerce platform, you can capture data on customer purchases, preferences, and behavior. This enables you to foster customer relationships and pinpoint valuable opportunities for targeted marketing to grow sales.
⚠️Important: To connect Marsello on Lightspeed Retail (R-Series) POS, you must have the "Owner" role with all permissions enabled in Lightspeed.
How to Connect Lightspeed Retail (R-Series) POS to Marsello during the signup process
You can connect Lightspeed (R-Series) POS to Marsello during the sign-up process or from the POS & eCommerce page within the Marsello admin.
During Signup process
On the Connect your sales platforms step, select Lightspeed Retail (R-Series) and click Connect.
From the POS & integrations page
Click Connect sales platform
Next to Lightspeed Retail (R-Series) POS, click Connect
After clicking connect from either method:
3. Click Authorize Application to authorize the connection between Marsello and Lightspeed Retail (R-Series) POS.
⚠️Important: You must have the "Owner" role with all permissions enabled in Lightspeed. Please ensure that you have selected "Read and write access to all records".
📝 Note: You will be prompted to log in to your R-Series account if you are not already logged in
💡 Tip: If you are unsure of the role assigned to your Lightspeed Retail (R-Series) you can confirm this from your R-Series dashboard.
1. While logged into your Lighrspeed Retail (R-Series) dashboard, go to in R-Series under Settings > Advanced Setup > Client API Access
2. Under the CLIENT menu, click Marsello.
3. Under the Refresh Tokens section, click on your account.
4. Confirm the status on your account under the Employee field. If this field is blank, you have an Owner role.
4. This will form the connection between Lightspeed Retail (R-Series) POS and Marsello.
Your orders and customers will now sync through to your Marsello account 🎉
Lightspeed Retail (R-Series) POS will now display in your Marsello app admin under the Integrations page; including any POS and eCommerce sites listed on your Lightspeed account.
⚠️ Important: Please review your enabled Lightspeed site(s), and disable any sites or any not currently in use.
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