For Cin7 Omni merchants
(Formerly known as Cin7 POS)
Marsello's Cin7 Omni Integration seamlessly synchronizes customer and purchase data. To utilize your loyalty program and marketing efforts through Marsello, simply enable the Cin7 Omni sites of your choice within the platform.
Before you get started
Here are some key details to note about enabling Cin7 Omni sites in Marsello:
To use Marsello on your Cin7 Omni POS, please ensure you have installed the Marsello Chrome Extension on every desktop you use to access the Cin7 Omni POS in-store. Learn more.
How to turn on Marsello on your Cin7 Omni sites
1. In your Marsello admin, go to Settings > Integration > Sales platforms
2. Review the sites connected to Marsello and for the ones you wish to enable in Marsello, toggle to turn the site ON. When a site is on, you will then be able to add customers to your loyalty program, automatically reward points for purchases, and redeem loyalty rewards and marketing discounts from that POS site.
How it works – Your customers' experience
When the customer makes an order in-store, the staff member can add them to the sale.
The staff member will then be able to click the 'Check Rewards' button on the Cin7 Omni sales screen (if the Chrome extension is installed). They will then be able to tell the customer how many points they currently have and if they have a discount available, they will be able to ask the customer if they'd like to redeem the discount now or save it for later.
When the order is complete, the customer will automatically earn points for their purchase.
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