For Lightspeed Retail (X-Series) POS
Formerly known as Vend POS
Before you get started
Here are some key details to note before enabling Marsello loyalty:
Confirm your Lightspeed Retail (X-Series) POS is connected and enabled in Marsello
Disabling Lightspeed Loyalty immediately stops accrual and redemption in POS.
Existing balances are not deleted, but are no longer used at checkout.
📖 Learn more: Looking to update your customer points balances before making the switch? Our guide to switching from Lightspeed Retail (X-Series) Loyalty can help!
How do I disable Lightspeed Loyalty?
1. Log in to your Lightspeed Retail (X-Series) account as an Admin user, or as a user with permission to access Setup
2. Navigate to Setup > Loyalty
3. Scroll down to the bottom of the Loyalty page and click the Disable loyalty link
How do I Enable Marsello Loyalty?
1. In Marsello, navigate to Settings > Loyalty > Points program
2. Toggle the on/off button next to Your loyalty program is to On
Customers will now earn points when they purchase at any enabled POS & eCommerce site connected to Marsello.
To ensure customers are notified of their points earned, turn on your Loyalty Notification emails: Update your loyalty program email automations
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