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Disable your Lightspeed Loyalty and enable your Marsello loyalty program

Ensure your customers aren't earning double rewards by disabling Lightspeed Retail (X-Series) POS Loyalty program, formerly Vend Loyalty.

Updated this week

For Lightspeed Retail (X-Series) POS

Formerly known as Vend POS

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Disable Lightspeed Retail (X-Series) Loyalty, formerly Vend Loyalty

1. Log in to your Lightspeed Retail (X-Series) account as an Admin user, or as a user with permission to access Setup


2. Navigate to Setup > Loyalty


3. Scroll down to the bottom of the Loyalty page and click the Disable loyalty link

A screenshot showing the Lightspeed Retail (X-Series) interface, with the user logged in and navigated to Setup > Loyalty. The screen highlights the "Disable loyalty" link at the bottom of the page.

ℹ️ Need Help?

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Enable Marsello Loyalty

1. In Marsello, navigate to Settings > Loyalty > Points program


2. Toggle the on/off button next to Your loyalty program is to On

Marsello settings page showing the path Settings > Loyalty > Points program, with the loyalty program toggle switched to 'On'.

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