For Lightspeed Retail (X-Series) POS
Formerly known as Vend POS
Change the name of the Marsello Discount Product to match the name of your Loyalty Program. When you connect Lightspeed Retail (X-series) POS, formerly Vend, to Marsello, a product is created to add loyalty rewards and email discounts to the sale. This article explains how to update the product name for Brand consistency.
Find or update the name of your Rewards Program in Marsello
1.In Marsello, navigate to Customer experience > Online > Online portal (Legacy)
2. In the Widget tab, click Customize text / Translation
3. Click Go to text editor >
4. Select to Customize text for the Welcome page from the drop-down menu:
5. The name of your Rewards Program is in the Header text section:
6. If you made any changes, click Save & Publish.
Edit the Marsello Discount Product in Lightspeed Retail (X-series) POS
1. Login to Lightspeed Retail (X-series) POS as an Admin user or as a user with permission to edit products
2. Navigate to Catalog > Products and search for Marsello
4. Click the pencil icon to next to the Marsello Discount to edit the product
5. Update the product name and image as necessary and do not make any other changes
6. Click Save. Now, when customers or cashiers redeem rewards, they will better recognize the discount item on their receipt or on the Sell Screen.
