🏷️ Customizing gender fields for profile completion is available
on all Marsello pricing plans.
⚽️ Heads up: Marsello will be transitioning all retailers from the legacy online widget and in-store portal to the new Customer Portal by March 31, 2025. This change aims to enhance user experience, streamline operations, and provide more robust features for your business. Stay tuned for further updates as we make this exciting shift!
How do I customize gender fields in the profile completion reward?
1. In your Marsello admin, under Customer experience > Online> Online portal (Legacy) click the drop-down arrow next to Customize Text/Translation and then click Go to text editor
2. Select Complete profile page from the drop-down list next to Customize text for:
3. Click in the text fields under the Genders section to edit the text displayed, then click Save and Publish.
📝 Note: Currently, there is a maximum of 3 gender options.
💡Tip: Update the text in the gender collection field to reflect the customer's preferred pronouns: she/her, he/him, they/them.
What is the customer experience when completing a profile?
When entering their details in the Completing their profile earn option, your customers will have the ability to select their gender from your available options.
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