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Customizing gender fields for the Completing their profile earn option
Customizing gender fields for the Completing their profile earn option

Customize gender fields for the 'Complete Profile' earn option to enhance user experience and inclusivity.

Updated over 3 weeks ago

โšฝ๏ธ Heads up: Marsello will be transitioning all retailers from the legacy online widget and in-store portal to the new Customer Portal by March 31, 2025. This change aims to enhance user experience, streamline operations, and provide more robust features for your business. Stay tuned for further updates as we make this exciting shift!

How to Customize Gender Fields in the Profile Completion Reward Option

1. In your Marsello admin, under Customer experience > Online> Online portal (Legacy) click the drop-down arrow next to Customize Text/Translation and then click Go to text editor

Screenshot of the Marsello admin interface showing the navigation path: Customer Experience > Online > Online Portal (Legacy). A drop-down arrow next to 'Customize Text/Translation' is expanded, with the option 'Go to text editor' highlighted.

2. Select Complete profile page from the drop-down list next to "Customize text for:"

Dropdown menu next to 'Customize text for:' is expanded, with 'Complete profile page' selected.

3. Click in the text fields under the Genders section to edit the text displayed, then click Save & Publish.

Text fields under the Genders section are highlighted for editing, with a cursor inside one field. The 'Save & Publish' button is visible, ready to be clicked.

๐Ÿ“ Note: Currently, there are a maximum amount of 3 gender options.

๐Ÿ’กTip: Update the text in the gender collection field to reflect the customer's preferred pronouns: she/her, he/him, they/them.


How it works - your customers' experience

When entering their details in the Completing their profile earn option, your customers will have the ability to select their gender from your available options.

Customers selecting their gender from available options while completing their profile in the 'Completing their profile' earn option.

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