Disable Points Earning
1 In Marsello, navigate to Loyalty > Points program > Earning
2. Disable all earning options by switching the toggle to OFF for all options:
Disable Rewards
1 In Marsello, navigate to Loyalty > Points program > Redeeming
2. Disable all rewards by switching the toggle to OFF
📝 Note: If your customers have already claimed any rewards, they will still be able to redeem their existing discount codes.
Update your Loyalty Widget
1 In Marsello, navigate to Customer experience> Online > Online Portal (Legacy)
2. Click Tab
3. Click Tab Visibility and select None from the drop-down menu:
4. Click Save and Publish. Next, you should update the widget text to let customers know how to claim their discount code:
5. From within the Widget tab, select Customize Text/Translation and click Go to text editor
6. From the drop-down menu, select the View coupon page
7. Update the Instructions text to let your customers know they need to copy and paste their code at checkout:
8. Click Save & Publish
Activate your Widget
1. In Marsello, navigate to Settings > Loyalty > Points program
2. Ensure your program is Active
📝 Note: By following the above steps, you have ensured that your loyalty program is inactive and your customers are unable to earn points or redeem rewards.
How it works - Your customers' experience
When your customer receives an email from you with an email discount, they will be brought to your store's homepage by clicking the discount button:
They will see their discount code on your Loyalty Widget and be able to copy and paste their unique discount code at checkout to redeem their discount:
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