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Disable your Lightspeed Retail POS (X-Series) Loyalty and enable Marsello
Disable your Lightspeed Retail POS (X-Series) Loyalty and enable Marsello
Updated over a week ago

Ensure your customers aren't earning double rewards by disabling your Lightspeed Retailer (X-Series) Loyalty program, formerly Vend Loyalty.


In this article:


Disable Lightspeed Retail (X-Series) Loyalty, formerly Vend Loyalty

1. Log in to your Lightspeed Retail X-Series account as an Admin user, or as a user with permissions to access Setup
2. Navigate to Setup > Loyalty
3. Un-check Enable Loyalty:


Need help? Check out Lightspeed Retail (X-Series)' Help Center article for Setting Up and Using Loyalty in Lightspeed Retail (X-Series)
Need to update customer points balances? Guide to switching from Lightspeed Retail (X-Series) Loyalty


Enable Marsello Loyalty

1. In Marsello, navigate to Loyalty > Status
2. Click Activate Program

Customers will now earn points when they make a purchase at any enabled POS & eCommerce site connected to Marsello.
To ensure customers are notified of their points earned, turn on your Loyalty Notification emails:
Update your loyalty program email notifications

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