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Disable your Lightspeed Loyalty and enable your Marsello loyalty program

Ensure your customers aren't earning double rewards by disabling Lightspeed Retail (X-Series) POS Loyalty program, formerly Vend Loyalty.

Updated over 2 weeks ago

For Lightspeed Retail (X-Series) POS

Formerly known as Vend POS

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Disable Lightspeed Retail (X-Series) Loyalty, formerly Vend Loyalty

1. Log in to your Lightspeed Retail (X-Series) account as an Admin user, or as a user with permission to access Setup


2. Navigate to Setup > Loyalty


3. Un-check Enable Loyalty

Lightspeed Retail (X-Series) settings screen showing the path Setup > Loyalty, with the 'Enable Loyalty' checkbox unchecked.

ℹ️ Need Help?

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Enable Marsello Loyalty

1. In Marsello, navigate to Settings > Loyalty > Points program


2. Toggle the on/off button next to Your loyalty program is to On

Marsello settings page showing the path Settings > Loyalty > Points program, with the loyalty program toggle switched to 'On'.

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