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How do I add customer loyalty history to my Shopify online store?

Add a loyalty activity timeline to your Shopify store to show customers their loyalty history. No code needed with Marsello blocks.

Updated this week

For Shopify eCommerce Brands

Using a Shopify Online Store 2.0 compatible theme

👾 This feature is currently in Closed Beta 👾
If you'd like to join the beta, please contact our support team.


Increase loyalty visibility by showcasing each customer’s loyalty history directly on your Shopify online store. With the Activity Timeline Block, you can deliver a branded, seamless loyalty experience—no developer support or custom code required.

Activity timeline block.


Before you get started

Before you can add your customers' loyalty history to your Shopify online store, ensure you meet the following requirements:

  • Shopify is enabled in Marsello > Integrations.

  • Your Marsello loyalty program is active.

  • Your Customer Portal is published (launcher can be visible or hidden).

  • You have permission to edit your Shopify theme.

  • You are using a Shopify Online Store 2.0 compatible theme.

  • Theme app extensions are enabled in your Shopify store.


How do I add loyalty history to my Shopify online store?

Follow the steps below to add the Customer Status Loyalty Block to your Shopify online store and display customers’ points, VIP tier, and available offers.

📝 Note: The Activity Timeline Loyalty Block can be added to almost any page of your Shopify storefront, including your home page, product pages, loyalty explainer pages, and cart.

At this time, the block is not supported on Checkout or Customer Account pages.

Using Shopify Plus? You can add the rewards block to your Checkout screen following these steps.

1. In your Shopify Admin, go to Online Store > Themes

2. Click Edit on your active theme.

3. Use the dropdown to select the page where you want the block to appear.

Shopify page selector dropdown. Choose the page where the block will appear.

4. Click Add Block, and then click the Apps tab.

Sidebar in Shopify theme editor. Click Add Block. Click the Apps tab.

5. Search for Marsello.

6. Click Activity Timeline.

7. Preview, then drag and drop the block to your preferred location.

8. Click Save.

When you publish your theme, loyalty history will appear on your store.


How do I customize the activity timeline block?

Shopify Online Loyalty Embeds follow your Shopify theme for colors, fonts, and buttons. You can also customize each loyalty block and preview changes in real time.

1. In the editor, click on the Activity Timeline loyalty block.

Activity timeline loyalty block customization. Click block to open.

2. Choose a layout.

Feed

List Group

Member View (Signed-in):

Signed in feed layout. View loyalty history.

Member View (Signed-in):

Signed in list layout. Sign in to see loyalty history.

Visitor View (Not Signed-in):

Signed out feed layout. Sign in to see loyalty history.

Visitor View (Not Signed-in):

Signed out list layout. Sign in to see loyalty history.

3. Choose a button style for visitor view. The primary and secondary options are based on your Shopify theme settings.

💡 Optional Step: Edit the corner radius of the block.


Your customers' experience

For visitors (customers not signed in)

Visitors will be prompted to sign in or create an account to view their loyalty history.

For members (signed-in customers)

After signing in, Members will have a clear view of their loyalty history.


Where should I embed loyalty history on my storefront?

Here are a few ideas to get you started:

  • On a loyalty explainer page to give members easy access to their loyalty history.


Want to embed more loyalty details on your online store?


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