For Shopify eCommerce Brands
Using a Shopify Online Store 2.0 compatible theme
👾 This feature is currently in Closed Beta 👾
If you'd like to join the beta, please contact our support team.
Increase loyalty engagement by surfacing customers' status, including point balances, VIP tier, and offers available directly on your Shopify online store. The Customer Status Loyalty Block provides a branded and cohesive loyalty experience—no developer support or custom code required.
Before you get started
Before you can add your customers' loyalty status to your Shopify online store, ensure you meet the following requirements:
Shopify is enabled in Marsello > Integrations.
Your Marsello loyalty program is active.
Your Customer Portal is published (launcher can be visible or hidden).
You have permission to edit your Shopify theme.
You are using a Shopify Online Store 2.0 compatible theme.
Theme app extensions are enabled in your Shopify store.
How do I add customers' status to my Shopify online store?
Follow the steps below to add the Customer Status Loyalty Block to your Shopify online store and display customers’ points, VIP tier, and available offers.
📝 Note: The Customer Status Loyalty Block can be added to almost any page of your Shopify storefront, including your home page, product pages, loyalty explainer pages, and cart.
At this time, the block is not supported on Checkout or Customer Account pages.
Using Shopify Plus? You can add the rewards block to your Checkout screen following these steps.
1. In your Shopify Admin, go to Online Store > Themes
2. Click Edit on your active theme.
3. Use the dropdown to select the page where you want the block to appear.
4. Click Add Block, and then click the Apps tab.
5. Search for Marsello.
6. Click Customer Status.
7. Preview, then drag and drop the block to your preferred location.
8. Click Save.
When you publish your theme, the customer status block will appear on your store.
How do I customize the customer status block?
Shopify Online Loyalty Embeds follow your Shopify theme for colors, fonts, and buttons. You can also customize each loyalty block and preview changes in real time.
1. In the editor, click on the Customer Status loyalty block.
2. Choose a layout.
Card | Pill | Banner |
Member View (Signed-in):
 | Member View (Signed-in):
 | Member View (Signed-in):
 |
Visitor View (Not Signed-in):
 | Visitor View (Not Signed-in):
 | Visitor View (Not Signed-in):
 |
3. If using the Card layout, choose a button style for visitor view. The primary and secondary options are based on your Shopify theme settings.
4. Optional: Edit the corner radius of the block.
Your customers' experience
For visitors (customers not signed in)
Visitors will be prompted to sign in or create an account to view their customer status.
For members (signed-in customers)
After signing in, Members will have a clear view of their customer status.
Where should I embed customers' status on my storefront?
Here are a few ideas to get you started:
On a loyalty explainer page to explain benefits, and encourage signups and point redemption.
On the cart page, keep loyalty top of mind.
Want to embed more loyalty details on your online store?
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