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How do I connect Shopify to Marsello?

Connect Shopify to Marsello to sync orders and customers. Learn how to install the app and manage your connected Shopify sites.

Updated this week

For All Shopify merchants

Using Shopify POS, eCommerce and/or Plus

By integrating your loyalty program with your Shopify point-of-sale platform and/or eCommerce platform, you can capture data on customer purchases, preferences, and behavior. This enables you to foster customer relationships and pinpoint valuable opportunities for targeted marketing to grow sales.


How can you set up the Shopify–Marsello integration?

By integrating your loyalty program with your Shopify sales platform you gain access to valuable insights into customer purchases, preferences, and behaviors. This empowers you to foster customer relationships and pinpoint valuable opportunities for targeted marketing to grow sales.

You can connect Shopify to Marsello in two ways:


How do I connect Shopify to Marsello during sign-up?

Getting started with Marsello is quick—connect your Shopify sales platform during the sign-up process.

1. From Marsello's website, select the Start a free trial button.

2. Follow the prompts to enter your brand's details and click Continue.

Screenshot of Marsello’s sign-up process showing the option to start a free trial, followed by fields to enter brand details and continue setup with Lightspeed Retail (X-Series).

3. From the Connect a sales platform step, select Shopify.

From the Connect a sales platform step, select Shopify.

4. Then click Install to authorize the connection between Marsello and Shopify.

The user clicks 'Install' to authorize the connection between Marsello and Shopify.

This will form the connection between Shopify and Marsello. Your orders and customers will now begin to sync through to your Marsello account 🎉

5. Select the Marsello subscription that works best for your brand. Click Start free trial.

Subscription selection screen with Marsello plan options, highlighting the Start free trial button to begin.

Your orders and customers will now begin to sync through to your Marsello account 🎉

Shopify will now display in your Marsello app admin under the Integrations page, including any POS and eCommerce sites listed on your Shopify account.

Clicking 'Install' establishes the connection between Shopify and Marsello, enabling orders and customer data to sync with your Marsello account. Shopify will now appear in the Marsello app admin under the Integrations page, including any POS and eCommerce sites linked to your Shopify account.

⚠️ Important: Please review your enabled Shopify site(s) and disable any sites that are not currently in use.


How do I connect Shopify to Marsello from my Marsello dashboard?

If you didn’t connect Shopify during sign-up, you can still do so anytime from the Marsello dashboard. Follow the steps below to connect directly from your POS and eCommerce settings within Marsello.

1. From your Marsello dashboard, go to Settings > Connections > Sales platforms

2. Click Connect sales platform

Screenshot of the Marsello dashboard showing the path to connect a sales platform: Settings > Connections > Sales platforms, with the 'Connect sales platform' button highlighted

3. Next to Shopify, click Connect

From the Marsello admin on the POS & integrations page, the user clicks 'Connect sales channel,' then finds Shopify in the list and clicks the 'Connect' button next to it.

📝 Note: You will be prompted to log in to your Shopify account if you are not already logged in.

4. Then click Install to authorize the connection between Marsello and Shopify.

The user clicks 'Install' to authorize the connection between Marsello and Shopify.

This will form the connection between Shopify and Marsello. Your orders and customers will now begin to sync through to your Marsello account 🎉

Shopify will now display in your Marsello app admin under the Integrations page; including any POS and eCommerce sites listed on your Shopify account.

Clicking 'Install' establishes the connection between Shopify and Marsello, enabling orders and customer data to sync with your Marsello account. Shopify will now appear in the Marsello app admin under the Integrations page, including any POS and eCommerce sites linked to your Shopify account.

⚠️ Important: Please review your enabled Shopify sites, and disable any fulfilment sites or any that are linked to a different POS provider for inventory tracking reasons.

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