For WooCommerce users
Blacklisting categories allow you to exclude certain products from your loyalty program so that customers can't earn points for purchasing those products. By default, all product categories are included in your loyalty program.
Exclude (blacklist) certain product categories from your loyalty program
1. In your Marsello admin, go to Settings > Loyalty > Points promotions
2. Under WooCommerce Order Rewarding, go to Do not reward points on products that belong to one of these categories
3. Select the product categories that you'd like to exclude from your loyalty program.
📝 Note: You can exclude as many Product Categories from your loyalty program as needed
4. Click Save. All products in that Product Category in WooCommerce will now be excluded from your loyalty program.
How it works – Your customers' experience
When your customer makes an order, Marsello automatically checks your order reward settings. If the order contains a product that has been blacklisted, the customer will not earn loyalty points for purchasing that product.
If the customer has other products in their order that aren't excluded from your loyalty program, they can earn points for purchasing those products.
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