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How do I process a return with a Marsello discount in Lightspeed Retail (X-Series) POS for iPad?

Discounts on iOS apply directly to items in the sell screen, and returns are automatic with no extra steps needed.

Updated yesterday

For Lightspeed Retail (X-Series) POS brands
​
(Formerly known as Vend POS)

On iOS, Marsello is able to add the discount to a sale by applying the discount directly to the items in the sell screen. Returns are processed automatically and do not require any additional steps.


What steps do I follow to return a sale with a Marsello discount?

1. In Lightspeed Retail (X-Series) POS, tap the menu icon in the top left corner


2. Tap Sales History


3. Locate the sale you need to return


4. Tap the circular arrow to the left of the sale details to initiate a return


5. The products and reward will appear on the screen to refund the amount paid by the customer

Lightspeed Retail (X-Series) POS on iPad showing the process of processing returns that include a Marsello discount. The user taps the menu icon in the top left corner, selects 'Sales History,' locates the sale to be returned, and taps the circular arrow next to the sale details to initiate the return. The products and rewards are displayed on the screen to refund the amount paid by the customer.

6. Tap Refund to finalize the return.

πŸ“– Learn more: How do I return a reward to a customer in Lightspeed Retail (X-Series) POS?

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