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  1. Marsello Help Center
  2. Retain & Advocacy
  3. FAQs & Troubleshooting for Loyalty

FAQs & Troubleshooting for Loyalty

  • Why aren't customers earning points or able to redeem rewards?
  • Remove the "Powered by Marsello" line from your loyalty widget and marketing emails
  • Adjusting customers' loyalty points balances
  • Deleting a loyalty discount code in Marsello
  • Sending discounts through email without using Loyalty

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