Loyalty Program

Marketing Your Loyalty Program

• Creating a loyalty explainer page

FAQs & Troubleshooting

• How to remove the "Powered by Marsello" line from your loyalty widget and marketing emails
• Why are customers not earning points or able to redeem rewards?
• How do I adjust customers' loyalty points balances?
• How can I delete loyalty discount codes in Marsello?

Loyalty Rewards

• Adding terms to a loyalty reward
• Creating $ off product collection rewards for BigCommerce
• Creating % off product collection reward for BigCommerce
• Creating % off product collection reward for Shopify
• Creating $ off product collection rewards for Shopify
• Add a spend threshold to your reward

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Loyalty Widget & Tab Customization

• Suggested Text for Loyalty Widget
• Customize your loyalty widget text
• How to add a custom Google font to the Loyalty Widget & Tab
• Loyalty tab customization
• Loyalty widget customization

Earn Options

• Rewarding points for product reviews with BigCommerce
• Rewarding points for product reviews with Shopify
• Earn points for sharing on Twitter
• Earn points for sharing on Facebook
• Earn points for following on Instagram
• Earn points for Twitter follows

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Loyalty Emails

• Customize your loyalty email templates
• Earned Points Email Notifications - Reasons Merge Tags
• Update your loyalty program email notifications

VIP Program

• How to manually add a customer to a VIP tier
• How to create exclusive VIP tier rewards
• Create a VIP Program