Customers can join your loyalty program & marketing list online with Bopple
Customers are automatically added to your Marsello database & loyalty program when they make a purchase through Bopple or Lightspeed Ordering Powered by Bopple.
In this article:
- Your customers' sign-up experience through the online checkout
- Your customers' sign-up experience through the Bopple sign-up page (coming soon!)
Your customers' sign-up experience through the online checkout
When your customer is making a purchase from your online store, they will enter their First Name, Last Name & Email Address at checkout. They can also indicate if they want to receive marketing from your store.
When the customer completes the sale, they will receive an email confirmation that prompts them to create an account. Once the customer's account has been created through the checkout process, they will then appear within your customer list in Marsello.
📝 Note: If a customer checks out as a guest, they will be added to your loyalty program automatically. To exclude guest customers from your Loyalty Program, customize your order rewarding settings here.
Your customers' sign-up experience through the Bopple sign-up page (coming soon!)
Soon, customers will be able to join your loyalty program by signing up via the Sign-Up button in the top right corner of the screen, alternatively, customers can still sign up via the checkout page.
This will lead them to Bopple's account creation page. The customer will enter their First name, Last name, mobile number, email address, and password to create an account.
Currently, customers who sign up via the sign-up page only and do not reach the checkout page will not automatically sync into Marsello. If the customer creates an account via the signup page and then goes on to place an order on the checkout page, they will then be created in both Bopple & Marsello giving them one login across both.
📝 Note: If you have the Create an Account loyalty earn points option enabled, customers, will also earn loyalty points for this action.
The customer will then be able to click the loyalty icon to view their available points and rewards.