Lightspeed Retail POS (X-Series): POS prompt - no mobile number listed

Remind staff quickly and easily to add a customer's mobile number to new and existing sales. Adding customer mobile numbers to a sale will also enhance customer data so that you may run more personalized marketing campaigns.

In this article:

• How to enable the no mobile attached POS prompt
• What the prompt looks like when a customer's mobile isn't attached to their account

How to enable the no mobile attached POS prompt

1. In your Marsello app admin, go to Settings & More > Settings

2. Scroll down and select POS Prompts

3. Optional: Click Edit next to the no mobile attached to update the title and prompt text.

 4. Toggle the on/off button to ON next to the prompt.

Enabled prompts will display across all registers at all enabled sites.

What the prompt looks like when a customer's mobile isn't attached to their account

1. Should a customer not have a mobile attached to their account and the staff member selects pay during the transaction, a trigger will activate and prompt the staff member to add the customer to the sale.

2. The staff member will need to add the customer's mobile (or click continue if the customer doesn't wish to provide this information) in order to continue the transaction.