Running Marsello on Vend POS | Marsello Help Center

Best Practices Settings for Vend

Choose when customers earn loyalty points for making a purchase with Vend

Choose what payment status is required for customers to earn loyalty points for their purchases.

Written by Kat Williams
Updated over a week ago

Choose when customers loyalty points are removed for returns with Vend

Choose what payment status is required for customers' loyalty points to be removed for returned purchases.

Written by Kat Williams
Updated over a week ago

Blacklist product categories from your loyalty program with Vend

Exclude product categories from your loyalty program, so customers can't earn points for purchasing those products.

Written by Kat Williams
Updated over a week ago

Blacklist customers from your loyalty program with Vend

Exclude specific customer groups such as staff, suppliers and other types of customers from your loyalty program.

Written by Kat Williams
Updated over a week ago

Running Marsello on Vend via iOS App (Apple iPad)

How to install the Marsello iOS app for Vend

Install the Marsello iOS app so that you can redeem loyalty rewards at Vend POS on your iPad.

Written by Kat Williams
Updated over a week ago

Access Marsello on Vend POS on iOS (Apple iPad)

Access Marsello's loyalty features on your Vend Point of Sale from an Apple iPad.

Written by Kat Williams
Updated over a week ago

Staff Training - How to add customers to your program in-store with Vend on iOS (Apple iPad)

It's easy to add new customers in-store, through your Vend POS sale screen on Apple iPad.

Written by Kat Williams
Updated over a week ago

Staff Training - How to reward points for purchases in-store with Vend on iOS (Apple iPad)

Make sure that your in-store customers earn loyalty points for every purchase.

Written by Kat Williams
Updated over a week ago

Staff Training - How to redeem $ & % off rewards in-store with Vend on iOS (Apple iPad)

Staff can redeem customers' loyalty rewards at checkout through Vend on Apple iPad.

Written by Kat Williams
Updated over a week ago

Running Marsello on Vend via Desktop (Chrome Extension)

How to Install the Marsello Google Chrome Extension for Vend

Install the Marsello Chrome extension so that you can redeem loyalty rewards at Vend POS.

Written by Kat Williams
Updated over a week ago

Access Marsello on Vend POS on Google Chrome (Laptop or Desktop)

Access Marsello's loyalty features on your Vend Point of Sale from a Laptop or Desktop.

Written by Kat Williams
Updated over a week ago

Staff Training - How to add customers to your program in-store with Vend on Google Chrome (Laptop or Desktop)

It's easy to add new customers in-store, through your Vend POS sale screen on Laptop or Desktop.

Written by Amy Smith
Updated over a week ago

Staff Training - How to reward points for purchases in-store with Vend on Google Chrome (Laptop or Desktop)

Make sure that your in-store customers earn loyalty points for every purchase.

Written by Jase Mclean
Updated over a week ago

Staff Training - How to redeem $ & % off rewards in-store with Vend on Google Chrome (Laptop or Desktop)

Staff can redeem customers' loyalty rewards at checkout through Vend on a Laptop or Desktop.

Written by Kat Williams
Updated over a week ago

FAQs & Trouble Shooting

Processing a return that contains a Marsello discount in Vend

How to process a return in Vend when your customer has redeemed a loyalty reward or email discount during their original purchase.

Written by Danielle Bartlett
Updated over a week ago

How to add a loyalty member to a completed transaction in Vend

Add a loyalty member to a sale after the transaction has been completed.

Written by Amy Smith
Updated over a week ago

Extras

Receiving email & SMS marketing opt-in with Vend

How to collect SMS and Email Marketing opt-in from your customers via Vend POS or via Marsello sign-up forms.

Written by Kat Williams
Updated over a week ago