Running Marsello on Kounta

Everything you need to know about using Marsello on Kounta

12 articles in this collection
Written by Kat Williams

Complete your Kounta connection

Enable Kounta sites in Marsello

Allow your customers to earn points for purchases and redeem rewards in-store by enabling your loyalty program on Kounta.

Written by Kat Williams
Updated over a week ago

Best Practice Settings for Kounta

Choose when customers loyalty points are removed for returns with Kounta

Choose what payment status is required for customers' loyalty points to be removed for returned purchases.

Written by Kat Williams
Updated over a week ago

Choose when customers earn loyalty points for making a purchase with Kounta

Choose what payment status is required for customers to earn loyalty points for their purchases.

Written by Kat Williams
Updated over a week ago

Blacklist specific product(s) from your loyalty program with Kounta

Exclude specific products from your loyalty program with Kounta's product tags, so customers can't earn points for purchasing those products

Written by Kat Williams
Updated over a week ago

Blacklist product categories from your loyalty program with Kounta

Exclude product categories from your loyalty program, so customers can't earn points for purchasing those products.

Written by Kat Williams
Updated over a week ago

Blacklist customers from your loyalty program with Kounta

Exclude specific customer groups such as staff, suppliers and other types of customers from your loyalty program.

Written by Kat Williams
Updated over a week ago

Running Marsello on Kounta

Find Marsello on Kounta

Access your Marsello customer profiles from Kounta

Written by Kat Williams
Updated over a week ago

Staff Training – How to add customers to your program in-store with Kounta

It's easy to add new customers in-store, through your Kounta sale screen.

Written by Kat Williams
Updated over a week ago

Staff Training - How to redeem rewards or email discounts in-store with Kounta

Staff can redeem customers' loyalty rewards or email discounts without leaving the Kounta sales screen.

Written by Kat Williams
Updated over a week ago

Staff Training – How to reward points for purchases in-store with Kounta

Make sure that your in-store customers earn loyalty points for every purchase.

Written by Kat Williams
Updated over a week ago

Extras, FAQs & Troubleshooting

Receiving email & SMS marketing opt-in with Kounta

How to collect SMS and Email Marketing opt-in from your customers via Kounta or via Marsello sign-up forms.

Written by Kat Williams
Updated over a week ago

How to add a physical membership card to the customer's profile with Kounta

Having physical membership cards can save you time at POS, allowing you to identify your customers by scanning a code with Kounta.

Written by Kat Williams
Updated over a week ago