Before you start
Ensure that the following installation has been completed:
Your POS site(s) are enabled under the Integrations page
Your Marsello account is billed via Lightspeed (contact support if you're unsure).
You have access to Workflows in your Lightspeed Retail (X-Series) POS admin
In your Lightspeed Retail (X-Series) POS admin, go to Settings
In your Settings navigation, check if Workflows is a visible settings option for your Lightspeed account.
How to enable the product recommendations POS prompt
1. In your Marsello app admin, go to Settings & More > Settings
2. Scroll down and select POS Prompts
3. [Optional]: Click Edit next to the product recommendations prompt to update the title and prompt text.
4. Toggle the on/off button to ON next to the prompt.
Enabled prompts will display across all registers at all enabled sites.
What the prompt looks like when a product is recommended
1. When the product recommendation prompt is enabled and staff will see a list of recommended products appear on the screen click pay during the transaction. The recommended products will appear on a popup screen with relevant items that may be of interest to the customer.