Before you start
Ensure that the following installation has been completed:
Your POS site(s) are enabled under the Integrations page
Your Marsello account is billed via Lightspeed (contact support if you're unsure).
You have access to Workflows in your Lightspeed Retail X-Series admin
In your Lightspeed X-Series admin, go to Settings
In your Settings navigation, check if Workflows is a visible settings option for your Lightspeed account.
How to enable the product recommendations POS prompt
1. In your Marsello app admin, go to Settings & More > Settings
2. Scroll down and select POS Prompts
3. [Optional]: Click Edit next to the product recommendations prompt to update the title and prompt text.
4. Toggle the on/off button to ON next to the prompt.
Enabled prompts will display across all registers at all enabled sites.
What the prompt looks like when a product is recommended
1. When the product recommendation prompt is enabled and staff will see a list of recommended products appear on the screen click pay during the transaction. The recommended products will appear on a popup screen with relevant items that may be of interest to the customer.