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Marketing to your Lost Customers Segment
Marketing to your Lost Customers Segment

Marketing strategies to target your Lost Customer Segment.

Updated over a week ago

Your Lost customers are those who haven't ordered in a very long time. You've likely lost this segment, but it's still worth having a last attempt to try to win them back. You'll find marketing suggestions to help you win them back in your Marsello Dashboard.


Win Back Lapsed Customers

Bring back customers who haven’t shopped in a while with an automated email flow designed to win them back, perfectly timed with product recommendations and a discount across three emails. Turn on the Win Back Lapsed Customers Flow under Automations.

segn, segme

Loyalty Program + Feedback Collection

To prevent customers falling into the Lost segment, turning on a Loyalty Program here gives you the chance to enable automated Feedback Collection after every purchase. Collect private customer feedback and turn unhappy customers around by responding with a personal message and offering loyalty points. You can turn Feedback on here.

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