If you would like to update a discount on your Automated Email Flows or Campaigns, you will need to remove it in two places.

⚠️ Important: If you want to remove a discount from an Automated Email Flow, you will need to repeat the below steps for each email template within an email flow that contains a discount.

📝 Note: If the customer has already claimed a unique discount code from the automated email flow, they will still be able to redeem the discount code. 

In this article

  • Remove the discount from the email settings
  • Remove the discount content block from the email template. 

Remove the discount from the email settings

1. Open the email template that you want to remove the discount from

2. Click on the Discount content block 

3. Scroll to the top of the page, next to the discount information, click Remove 

4. Click Yes, remove discount to confirm that you want to delete this discount from the email template. 

The discount will then be removed from the email template. 

Remove the discount content block from the email template

1. Click on the Discount content block 

2. Click the tash can icon below the discount content block

3. Click Delete to confirm and remove the discount content block from the email template.  

The discount content block will then be removed from the email template.

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