ℹ️ Your first site (eCommerce or POS) is included in Marsello's Free and base Pro Plan. To use Marsello on your Shopify POS, please enable the required sites under the Integrations page.

🔓 Additional sites are unlocked on the Marsello Pro Plan.
Learn more on pricing.  

Marsello's Shopify POS Integration is pre-built into your Shopify POS App. Using Marsello on Shopify POS, you can reward and engage with your most loyal customers without needing to click away or interrupt checkout. 

In this article:

  • Quick Marsello customer profile access
  • Advanced Marsello customer profile access 
  • How it works – Your staff & customers' experience

Quick Marsello customer profile access

You can apply available loyalty and promotional discounts directly from the customer's cart on Shopify POS.

📝 Note: You will need to make sure that you have the latest app version.  

1. Add the customer's products that they want to purchase to the sale

2. Add the customer to the sale by searching for them by name or email address

3. Then, their Marsello customer profile will display as a card on the customer's cart. Here you can:

  • See the customer's current loyalty points balance 
  • Redeem their available loyalty and promotional discounts

📝 Note: Currently you can only redeem available % and $ off the entire order discount codes this way. We are working with Shopify to explore advanced reward options. For now, to redeem advances reward options, please see the instructions below. 

Advanced Marsello customer profile access

You can also access the Marsello customer profile from the Shopify POS Tray Menu to apply advanced loyalty and promotional discounts and see more customer details.

1. Add the customer's products that they want to purchase to the sale

2. Add the customer to the sale by searching for them by name or email address

3. Tap the Shopify Tray Menu (represented by the 3-dots on the top right corner)

4. Under the Tray Menu, tap Show Customer's Rewards

5. Then, their Marsello customer profile will display. Here you can:

  • See the customer's current loyalty points balance 
  • See the customer's VIP tier (if the VIP Program is enabled)
  • Redeem their available loyalty and promotional discounts including advanced rewards. 

How it works – Your staff & customers' experience

Both the quick and advanced Marsello customer profile access aims to make it easier and faster to reward and engage with your most loyal customers. 

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