Customers will enter your VIP loyalty tiers automatically when they meet specified point balances.

You can also move customers between tiers manually to bypass these point requirements.

1. From the Marsello admin, click on Customers

2. Search for the customer whose VIP tier you want to adjust

3. On the customer page, click Assign to VIP tier

4. Select the VIP tier you want to assign the customer to and click Save

The same process can be used to remove a customer from their current VIP tier.

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