In this article:

  • How to reward points for in-store purchases using Vend on Google Chrome (Laptop or Desktop)
  • How it works - Your customers' experience
  • Tips for success

How to reward loyalty points for in-store purchases

1. In Google Chrome, sign in to your Vend POS account

2. In the Sell Tab, Add the customer to the sale by searching for them by name or email address

📝Note: If the customer isn't yet part of your loyalty program, tap Add a new customer and enter their First Name, Last Name and Email Address to the sale.

3. Add the products to the sale

4. Complete the sale as usual

Your customer will automatically receive their loyalty points once the sale is completed in Vend. If you have Earned Points Email turned on, they will also be notified by email. 

How it works - your customers' experience

If you have your Earned Points Email turned on, your customer will automatically be notified by email. This email will let them know how many loyalty points they have earned, their new loyalty points balance, and how many points they are away from their next reward. 

Tip for success

  • At POS, make the experience of earning loyalty points exciting for your customers. This will encourage your customers to be more engaged with your loyalty program and get them excited to unlock their next reward. 
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