The process for accessing Marsello will depend on if you are using Vend on Google Chrome, or Vend on iOS.
Once you access Marsello on your POS, you can reward customers loyalty points, view their point balance and redeem loyalty rewards.

In this article:

  • Access Marsello on Google Chrome (Laptop or Desktop)
  • Access Marsello on iOS (Apple iPad)

Access Marsello on Google Chrome

If you process sales in your store with Vend on a laptop or desktop computer, you will have to open the Vend POS in the Google Chrome web browser.

📝Note: You'll need to install the Marsello for Vend Register extension from the Google Chrome web store first. Ensure that you have the extension installed on every computer that you use to process sales.

1. In Google Chrome, sign in to your Vend POS account

2. In the Sell tab, add products to your sale

3. In the Add a customer field, start typing your customers name and select them from the drop down

If they are a new customer, type in their full name and click the '+ Add as a new customer' link

4. Once selected, click on the customer's name again to launch their information panel

5. On the customer information panel, click Check rewards

6. This will display the customer's Marsello account with their available rewards ✨

Access Marsello on iOS

If you process sales in your store with Vend on an Apple iPad, you can access Marsello from directly within the Vend Register iOS app.

📝Note: You'll need to install the Marsello iOS app on your device first. Ensure that you have the app installed on every iPad that you use to process sales.

1. On your iPad, launch the Vend Register app

2. In the app, add products to your sale

3. In the Add a customer field, start typing your customers name and select them from the customer list

If they are a new customer, type in their full name and click the '+ Add as a new customer' link

4. Once you've selected the customer, tap on the Share icon in the top-right corner

4. Under the Share icon, tap Marsello for Vend

5. This will display the customer's Marsello account with their available rewards ✨

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