In this article:
- How to reward points for in-store purchases
- How it works - Your customers' experience
- Tips for success
How to reward loyalty points for in-store purchases
All you need to do is add the customer to the sale and points will be rewarded automatically.
1. Add the customer to the sale by searching for them by name or email address
📝Note: If the customer isn't yet part of your Loyalty program, click 'Create Customer' and add their First Name, Last Name and Email Address to the sale and they will be automatically added to your program.
2. Add the products to the sale
3. Complete the sale as normal
Your customer will automatically receive their loyalty points. If you have Earned Points email notifications on, they will also be notified by email.
How it works - your customers' experience
If you have your Earned Points email notifications on, your customer will automatically be notified by email. This email will let them know how many loyalty points they have earned, their new loyalty points balance, and how many points they are away from their next reward.
Tips for success
At POS, make the experience of earning loyalty points exciting for your customers. This will encourage your customers to be more engaged with your loyalty program and get them excited to unlock their next reward.